We understand that our products may sometimes be resold through third-party or second-hand channels. However, please note that we are only able to offer support, returns, or replacements for items purchased directly through our official store or authorised retailers.
Sadly, we cannot guarantee the authenticity, condition, or handling of products sold by unauthorised sellers, and as such, we are not liable for any issues related to these purchases. We kindly advise customers to exercise caution when buying from third-party or second-hand sources, as these purchases are made at your own risk.
If you have any questions about authorised sellers or need assistance verifying a purchase, our team is always happy to help.