Order Issues

Our team works hard to make sure every order is packed correctly and shipped out quickly. In the rare event that something goes wrong, we’re here to help!

If you’ve received the wrong item, the wrong colour, are missing something from your order, or your tracking shows "delivered" but you haven’t received your package, please reach out to us as soon as possible.

To help us resolve the issue quickly, kindly email us at info@bullybillows.com with the following:

• Your order number.
• A brief description of the issue.
• Clear photos of the item(s) you received (if applicable).

We truly appreciate your patience and will do everything we can to make it right.