In the unlikely event of a product being defect or not working, please contact us via the 'Contact Us' section on our website or send an email to info@bullybillows.com.
Please note we do not take responsibility for products which have been misused or damaged by natural wear and tear. We do offer a 6 month defect guarantee on all of our products which may occur from a manufacturing fault. A defect guarantee refers to defects such as in the rare event, a clasp spring not working in the event that it has not been damaged through personal misuse.
